Effective Date: July 29, 2025
At Lujain Wardrobe, we aim to deliver your orders safely and on time. This Shipping Policy explains our shipping process, delivery timelines, and related terms.
1. Order Processing
l Orders are processed within 1–3 business days .
l Orders placed on weekends or holidays will be processed the next working day.
2. Shipping Charges
Shipping charges are calculated at checkout and may vary based on weight, location, and delivery method.
3. Delays & Exceptions
While we aim to deliver on time, delays may occur due to:
l Courier service issues
l Weather or natural disruptions
l We are not responsible for delays beyond our control.
4. Incorrect Address
Please ensure your address is accurate at checkout. We are not liable for lost packages due to incorrect or incomplete address details.
5. Lost or Damaged Items
If your package is lost or arrives damaged:
l Contact us within 48 hours of delivery
l Provide images of the damaged packaging/product
We will assist in filing a claim or arranging a replacement if eligible.
6. Shipping Restrictions
We may not be able to ship to certain remote areas, military addresses, or restricted zones. If we’re unable to deliver to your address, we will contact you for an alternative.
7. Contact Us
For any questions or concerns about shipping, reach out to us at:
rwzastores@gmail.com